Help centre

Frequently asked questions

What makes the butterfly shape different?

The butterfly contour cradles your head in the centre while the raised edges support your neck, designed to keep your cervical spine in a more natural line and reduce morning stiffness.

What size is the pillow?

50 × 30 × 10 cm.

What is it made of?

A slow-rebound memory foam core and a soft 100% cotton cover (100 TC). Materials are non-toxic and free from high-concern chemicals.

Which sleeping positions does it suit?

It is designed for side, back and stomach sleepers.

Is the cover removable?

Yes, the cotton cover can be removed for cleaning. Please follow the care label.

Orders

Orders, discounts & delivery

How do bundle discounts work?

2 pillows: 10% off. 3 or more pillows: 15% off. The discount is applied automatically in your cart — no code needed.

Which payment methods can I use?

All available payment options are shown at checkout. Payments are processed through Shopify's secure, encrypted checkout.

How do I track my order?

You will receive a tracking number by email when your order ships. Enter it on our Track Your Order page, or sign in to your account to see your orders.

What if I have a problem with my order?

Reach out through our contact page with your order number and we will help you sort it out.

How can I contact you?

Send us a message through our contact page and we will get back to you.

Your best sleep starts tonight.

Bundle and save — 10% off two pillows, 15% off three or more. Applied automatically.